Terms Of Service
This website is operated by Stephanie Jennings. Throughout the website, the terms “we”, “us”, and “our” refer to Stephanie Jennings, operated by Milo Mochi Co., LLC, the company responsible for managing and operating this online store.
By visiting this website or purchasing products through our store, you agree to comply with the following Terms and Conditions (“Terms of Service”). These Terms apply to all individuals who access or use the website, including visitors, customers, and other users.
If you do not agree with these Terms, you should discontinue using the website and the services provided.
1. Use of the Online Store
By using this website, you confirm that you have reached the legal age required in your country or state of residence. If a minor uses this website under your supervision, you confirm that you have granted permission and accept responsibility for their activity.
You agree not to use this website or its products for any unlawful, fraudulent, or unauthorized purpose. Any attempt to disrupt the operation or security of the website is strictly prohibited. This includes introducing malicious software, viruses, or other harmful code.
Failure to follow these rules may result in the immediate suspension or termination of your access to the website and its services.
2. General Conditions
We reserve the right to refuse or cancel any order if legitimate circumstances require it. This may include situations involving suspected fraud, misuse of the website, or technical errors.
Payment information is always transmitted through secure encrypted networks. However, other forms of information transmitted over the internet may not always be encrypted.
No part of this website, its content, or its services may be copied, reproduced, sold, distributed, or otherwise exploited without prior written permission from us.
3. Accuracy of Website Information
We make every effort to ensure that the information presented on our website is accurate and up to date. However, we cannot guarantee that all information will always be complete, accurate, or current.
The content provided on this website is intended for general informational purposes only and should not be considered professional advice.
We reserve the right to modify, update, or remove content from the website at any time.
4. Changes to Products, Services, and Prices
Product prices and availability may change without prior notice.
We also reserve the right to modify, suspend, or discontinue parts of the website or certain services whenever necessary for operational or technical reasons.
5. Contract Formation
Products displayed in our online store represent a non-binding product catalog and do not constitute a legally binding offer.
By placing an order through the “Buy” or “Checkout” button, you are submitting a binding purchase offer.
An automatically generated confirmation email acknowledging receipt of your order does not constitute acceptance of that order. A purchase contract becomes legally binding only when the ordered products have been shipped.
6. Warranty and Consumer Rights
All products offered through our website are subject to applicable consumer protection laws.
Nothing within these Terms is intended to limit or replace any statutory rights that consumers may have under applicable law.
7. Products and Availability
Certain products may be available exclusively through our online store and may be offered in limited quantities.
We strive to display product images and colors as accurately as possible. However, the appearance of colors may vary depending on the device or screen used to view the website.
We reserve the right to limit sales of products to certain individuals, regions, or jurisdictions where necessary.
Products may also be changed or discontinued without prior notice.
Shipping Information
Orders are shipped directly from our international logistics facility located in Asia to the customer.
Depending on the destination country, customs duties, import taxes, or other fees may apply. These charges are determined by local authorities and remain the responsibility of the customer.
8. Billing and Account Information
Customers agree to provide accurate, complete, and up-to-date billing and account information when placing an order.
We reserve the right to review, refuse, or cancel orders if incorrect, incomplete, or suspicious information is detected.
Customers are responsible for updating their account information if any changes occur.
9. Third-Party Tools
Our website may provide access to tools or services offered by third parties.
These tools are provided “as is” without warranties or guarantees of any kind.
Use of such third-party tools is entirely at the customer’s own risk and discretion.
10. Links to External Websites
This website may contain links to third-party websites or services.
Stephanie Jennings is not responsible for the content, policies, or practices of external websites.
Any transactions or interactions conducted with third-party providers are solely between the customer and the respective provider.
11. User Submissions
If users submit feedback, ideas, suggestions, or comments to our website, we may use such content for business purposes without restriction.
Users must ensure that submitted content does not violate the rights of third parties, infringe intellectual property rights, or breach applicable laws.
Users remain fully responsible for any content they provide.
12. Personal Information
The collection and use of personal information are governed by our Privacy Policy, which explains how customer data is collected and handled.
13. Errors and Omissions
Occasionally, the website may contain typographical errors, inaccuracies, or missing information related to product descriptions, pricing, or availability.
We reserve the right to correct such errors and update information at any time without prior notice.
14. Prohibited Activities
Users are prohibited from using this website for illegal, fraudulent, misleading, abusive, or harmful purposes.
Any violation of these rules may result in the immediate termination of access to the website.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Stephanie Jennings shall not be held liable for damages arising from the use of this website or from the inability to use the services provided.
Liability for minor negligence is limited to breaches of essential contractual obligations.
Statutory consumer rights remain unaffected.
16. Indemnification
Users agree to indemnify and hold Stephanie Jennings harmless from any claims, damages, liabilities, or legal actions resulting from violations of these Terms or unlawful use of the website.
17. Severability
If any provision within these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain fully valid and enforceable.
18. Termination
These Terms remain in effect unless terminated by either the user or Stephanie Jennings.
We reserve the right to immediately suspend or terminate access to the website if a violation of these Terms occurs.
19. Governing Law
These Terms and Conditions are governed by the laws of the United States, without limiting mandatory consumer protection laws that may apply in the customer’s place of residence.
20. Returns and Refunds
Detailed information regarding returns and refunds can be found in our Return & Refund Policy, which forms part of these Terms.
21. Company Information
Shop Name: Stephanie Jennings
Company Name: Milo Mochi Co., LLC
Company Registration Number: 41-4010122
Tel: +1 (307) 396-4997
Business address: 25 Prospect St, Watertown, Massachusetts 02472, United States.
Email: info@stephanie-jennings.com
Our team is available Monday to Friday, 9:00 AM – 5:00 PM (EST) and usually responds within 12–24 hours on business days.